Visiting Policy During Covid-19 Pandemic [Click HERE for quick link to PDF] Our priority has always been your safety and wellbeing. Closing our doors to visitors has been one ofthe most difficult decisions we have had to make and we understand the impact that this has on youand the people you care about. We do not know how long the coronavirus will affect all of our lives butwanted to share with you what we are doing to keep you safe and well. Reducing the Risk from COVID-19 We closed our doors to all visitors at the start of the pandemic, as the situation escalated quickly across the nation. Any visitors, such as visiting health professionals, only enter the care home if it is necessary and if they have followed strict infection control procedures. This includeswearing the correct personal protective equipment (PPE) and of course, making sure that goodhand hygiene is always followed. You will have seen the news about concerns relating to masks, gloves and aprons. We want toassure you that we are following the correct procedures to make sure we protect you and our staff teams. We are keeping up to date with all the guidance and are making sure that our staff knowhow to use the correct equipment. Any staff with symptoms, or staff who have been in contact with anyone with COVID-19, arenot coming to work and are following the government’s guidance on self-isolation. We are monitoring all of the people we support for symptoms or behaviour that is considered different to their usual presentation. We understand that not everyone will have the samesymptoms of a persistent/new cough and temperature or loss of smell and taste, and our staffunderstand the need to look for other symptoms and act immediately. Responsibilities of Apple House Ltd We are responsible for ensuring that we support people within our care to meet with family and friends if they wish and that staff have the ability to facilitate this. This support includeshaving written policies and procedures so that all of our team understand what they need to do. We will identify other ways to connect with friends and family when face-to-face visits arenot possible. We will use technology such as video conference or telephone calls tocompensate for limited visits. We will ensure that we are open and …
This addendum to Apple House care homes COVID-19 Contingency Plan sets out Apple House strategic focus during the development of the pandemic. Please click HERE to read the document. — Romaine Lawson, Director of Operations …
