In June 2019 the Care Quality Commission (CQC) published their review report, ‘Smiling Matters: Oral health care in care homes.’The National Institute for Health and Care Excellence (NICE) had produced guidelines (NG48) recognising the importance of good oral care for adults in care homes. The aim is to maintain and improve oral health and ensure timely access to dental treatment.The NICE guidelines include recommendations for care home managers, staff and people who use services and their carers, focusing on: Care home policies on oral health and providing people with support to access dental services Oral health assessment and mouth care …
We are delighted to announce our recent CQC inspection report for Corner Cottage has been rated “Good” in all 5 key areas. This is a testament to the hard work and dedication our team there has put into keeping people safe and well looked after during the Covid-19 pandemic.Our team at Corner Cottage, led by Sally and Bob, have gone over and above to ensure they are leading by example and supporting the whole home to thrive.The CQC visit took place on the 28th April 2021. Some of the comments represented in the report are..Throughout the inspection we observed positive interactions …
We are absolutely thrilled to be able to announce that Summerwood care home has been awarded the highest rating possible by the regulatory inspectorate, CQC, following its recent unannounced inspection. The rating, which is Outstanding in four of the five key areas of inspection, is a tribute to our incredible team at Summerwood led by John Caslake, registered manager. Please read our letter to families by clicking the download link below. …
This Thursday we are excited to be travelling to London, to the offices of Care England, to join a steering group headed up by Julia Jones of ‘John’s Campaign’ which will focus on the importance of collaboration with families and loved ones in the care sector. Joined by CQC and leading representatives of the sector, presentations and discussion will centre on what is already being achieved and what work can be done to take John’s Campaign’s ethos even further forward. John’s Campaign was founded in 2014. Since then, overwhelming support has been shown from across the UK. Over 1000 wards, …
We are proud to announce that Apple House care homes and Quality Compliance Systems are now working in Partnership. We pride ourselves in striving to keep professionally updated and implementing the highest quality practices to produce the best possible outcomes for the people we support. We recognise as a company that working with the people who can specialise in the best proved systems in our field will afford us the time to do what we do best and provide outstanding care and support. Quality Compliance Systems are a market leader in the Care Sector for providing expert written Policies and …
Congratulations to Sharron Eyears, Registered Manager at Redcroft care home, and to her deputies, Mandy and David, and our entire incredible team. Following a recent inspection by CQC, the inspector has awarded Redcroft the highest rating possible: ‘Outstanding,’ for the category of Responsive! Staff had an excellent understanding of people’s needs and worked with them to ensure they were consulted, listened to and valued. –CQC The report highlights how residents are given opportunities to share their views and to be listened to, which underpins so much of our ethos at Redcroft and across all of our services. Technology had been …
Our Care Quality Commission (CQC) report has been published and we are proud to share with you details of our amazing report which has the rating of ‘Good’ in all 5 areas of Safe, Effective, Caring, Responsive and Well-led. CQC is the independent regulator of health and adult social care in England. The inspection was unannounced and took place over two days on the 27thFebruary and the 1stMarch 2018. Our teams have demonstrated their unfailing commitment to providing a high standard of care and support at Apple House. We would like to share below some of the report’s findings and …
Westminster Briefing: The first stop for public policy debate with Westminster and Whitehall. Jane Montrose, Managing Director of Apple House care group, and Romaine Lawson, Director of Operations, were thrilled to be invited to speak at a Westminster Briefing in London last week. The invitation followed the CQC ‘Outstanding’ rating of one of the group’s homes and focused on how leading services prepare for CQC inspections and met the updated CQC Assessment Framework. In attendance were leaders of charitable trusts and housing associations, as well as heads of councils from around the country and other care provider heads, totalling twenty …
Westminster Briefing: Jane Montrose, Managing Director, and Romaine Lawson, Director of Operations of Apple House Ltd were thrilled to have accepted an invitation to London to be guest speakers at next week’s Westminster Briefing on ‘Care Home Inspections: Meeting the Updated CQC Assessment Framework.’ Joining Jane and Romaine in also speaking at the Westminster Briefing is Geraldine Strathdee OBE, former National Clinical Director for Mental Health and National Professional Advisor for the Care Quality Commission (CQC). CQC’s new updated assessment framework for community and residential adult social care services comes into effect this winter. Discussed at the briefing will be …
Honoured Guests is a new publication produced in partnership with Care England and John’s Campaign–a national movement that focuses on recognising and actively involving families. Apple House care homes are proud to have joined John’s Campaign as part of our ethos of inclusion, of recognising the important role of family and friends to care residents’ wellbeing and personal identity. “I quite like the title ‘Honoured Guests. It reminds people, whether we are family or friends, that we are there as guests of the resident. This title also reinforces that staff and relatives should have one purpose, which is to support the …
