Updated Government Guidance

Coronavirus (COVID-19): guidance for care staff supporting adults with learning disabilities and autistic adults The above link can also be found on our COVID-19 resource page right here on our website. This update contains new links to social distancing guidance, with easy-read counterpart, together with updated guidance on staying alert and safe, coronavirus outbreak FAQs and guidance on meeting with others safely. …

Our Visiting Policy During COVID-19

Visiting Policy During Covid-19 Pandemic [Click HERE for quick link to PDF] Our priority has always been your safety and wellbeing. Closing our doors to visitors has been one ofthe most difficult decisions we have had to make and we understand the impact that this has on youand the people you care about. We do not know how long the coronavirus will affect all of our lives butwanted to share with you what we are doing to keep you safe and well. Reducing the Risk from COVID-19 We closed our doors to all visitors at the start of the pandemic, as the situation escalated quickly across the nation. Any visitors, such as visiting health professionals, only enter the care home if it is necessary and if they have followed strict infection control procedures. This includeswearing the correct personal protective equipment (PPE) and of course, making sure that goodhand hygiene is always followed. You will have seen the news about concerns relating to masks,  gloves and aprons. We want toassure you that we are following the correct procedures to make sure we protect you and our staff teams. We are keeping up to date with all the guidance and are making sure that our staff knowhow to use the correct equipment. Any staff with symptoms, or staff who have been in contact with anyone with COVID-19,  arenot coming to work and are following the government’s guidance on self-isolation. We are monitoring all of the people we support for symptoms or behaviour that is considered different to their usual presentation. We understand that not everyone will have the samesymptoms of a persistent/new cough and temperature or loss of smell and taste, and our staffunderstand the need to look for other symptoms and act immediately. Responsibilities of Apple House Ltd We are responsible for ensuring that we support people within our care to meet with family and friends if they wish and that staff have the ability to facilitate this. This support includeshaving written policies and procedures so that all of our team understand what they need to do. We will identify other ways to connect with friends and family when face-to-face visits arenot possible. We will use technology such as video conference or telephone calls tocompensate for limited visits. We will ensure that we are open and …

COVID-19 Contingency Plan, Addendum 2

This addendum to Apple House care homes COVID-19 Contingency Plan sets out Apple House strategic focus during the development of the pandemic. Please click HERE to read the document. — Romaine Lawson, Director of Operations …

Little Amberwood…

We are thrilled to announce the opening of our new four-bed service, Little Amberwood, in Walkford, Christchurch, and to welcome the first person for whom this is their exciting new home. Little Amberwood, registered with CQC, is a specialist residential home for four adults with learning disabilities who may also have moderately complex needs and, in addition, may have needs associated with the autistic spectrum. Our highly trained team offer comprehensive support in this beautiful residential setting. Little Amberwood offers extremely versatile accommodation tailored to each individual’s preference and needs.  Personal front doors, personal fob door entry system, activity cabin, …

Covid-19 Update For Families…

Dear Family members and friends, Please find our latest update letter to you here: In addition, this letter is being sent to you by email or post. …

Mad Hatter’s Tea Party…

“What do you get when the creative minds of the Redcroft team get together? The Mad Hatters Tea Party! So, it was that after a conversation involving three very creative minds that the idea of the Mad Hatters Tea Party was born. Amanda Sinnick (Deputy Manager) put her considerable organisation skills to use and grabbed the event by the scruff of the neck and formed a Tea Party committee. Amanda over saw the creation of the many wonderful decorations that would create the fabulous party vibe that was present on the day, as well as the one of a kind …

Nature Garden Update!

Session 15: “After a break from working on the nature garden to assist other team members with their exciting projects, we once again turned our attention to the nature garden. In particular the solving of the one glaring issue since work on the garden began. At present the nature garden could be accessed either side of the Cabin; these access points are fine for those who are able-bodied and confident on their feet. However to be truly accessible for everyone there needed to be an access suitable for everyone. This had been a problem that the team could not seem …

Our Outstanding Team!

It was an absolute joy presenting thank you gifts and achievement certificates to our Summerwood team yesterday in recognition of their incredible work. …

Summerwood Rated Outstanding by CQC!

We are absolutely thrilled to be able to announce that Summerwood care home has been awarded the highest rating possible by the regulatory inspectorate, CQC, following its recent unannounced inspection. The rating, which is Outstanding in four of the five key areas of inspection, is a tribute to our incredible team at Summerwood led by John Caslake, registered manager. Please read our letter to families by clicking the download link below. …

Nature Garden Update!

You have been asking us to update you on the creation of a nature garden at Redcroft which is currently seeing David, R and S transforming a scrubby patch of wilderness behind the chicken run into a haven for wildlife. Here is an update from David from our senior team at Redcroft: Session 13: “Todays session saw the team commence the task of clearing all the old cement off the recovered patio slabs. This was found to be very hard work but ultimately will allow the team to partially patio the quiet area. After undertaking this task the team decided …